This privacy notice informs you as to how we look after your personal data when you visit our website, outlines your privacy rights and how the law protects you. We have tried to set this out in a clear and simple way but with sufficient detail so that you are fully aware as to the scope of our processing and your rights in respect of your personal data. If you have any questions concerning our use of your personal data please contact us on firstname.lastname@example.org.
1. IMPORTANT INFORMATION AND WHO WE ARE
sTandTall is the controller and responsible for your personal data (referred to as “sTandTall”, “we”, “us” or “our” in this privacy notice).
Full name of legal entity: sTandTall
Name or title of: Esther Marshall
Email address: email@example.com
Postal address: 52C Agincourt Road, London, NW3 2NY
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
THIRD-PARTY CHARITY LINKS
This website includes links to third-party websites. Clicking on those links or enabling those connections may allow third parties to collect data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy notice of every website you visit.
2. THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Contact Data being your email address and name. This would only be collected if you voluntarily submit your details when using our contact form on the website.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. This data is anonymised and collected for website analytics purposes.
Usage Data includes information about how you use our website which is collected through Google Analytics. This data, however, is anonymised and non-identifiable to us. This data is anonymised and collected for website analytics purposes.
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us on the email provided if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Type of data
Lawful basis for processing including basis of legitimate interest
To register you as a user of our service
Necessary for our legitimate interests (to provide our services to you)
To manage our relationship with you which will include:
(b) Asking you to leave a review of our service
· (c) Profile
· Necessary to comply with a legal obligation
· Necessary for our legitimate interests (to keep our records updated and to study how customers use our services)
To enable you to complete a survey, or participate in a research project, or fundraising campaign
Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
· Necessary for our legitimate interests (for running our charity, provision of administration and IT services, network security)
· Necessary to comply with a legal obligation
To use data analytics to improve our website, products/services, customer relationships and experiences
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
CHANGE OF PURPOSE
We will only use your personal data for the purposes for stated above. But please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
4. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with third parties who provide technical assistance and support to our website and services provided by to you.
We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
5. INTERNATIONAL TRANSFERS
Some of our external third party IT, cloud computing service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
Please contact us on the email provided if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
6. DATA SECURITY
The security of your personal data is of paramount importance to us. We have in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, and others who strictly have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. DATA RETENTION
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil our services to you. To determine how long this period may be, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
Object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.
Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us.
NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within 29 days.
What is a cookie?
Cookies are text files containing small amounts of information that are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device as it contains an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser.
Cookies do lots of different jobs, like letting you navigate between pages more efficiently, remembering your preferences, tracking information about the visit and generally improving the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
To find out more information on cookies look at http://www.aboutcookies.org/.
sTandTall uses Google Analytics to collect information about how visitors use our site. This information helps us improve our services through anonymous data collection. Examples of data include: number of visitors to the site, where are visitors coming from and what pages are they viewing.
WEBSITE TERMS AND CONDITIONS
1. Website Terms
This Website is owned by sTandTall, charity number: 1171241
Anyone is entitled to view any non-password protected parts of the Website and to use for their own purposes the information contained therein, provided:
- it is used for information purposes only, for reproduction for personal use only and not for reproduction on any other website or for commercial gain.
- any links created to the Website are notified to and approved by sTandTall before they are created.
- no part of the Website is copied, stored in a retrieval system, or transmitted in any form or by any means to any third party without prior consent of sTandTall. This includes our name, logos and all related product and service names, designs marks and slogans are the trade names, service marks or trademarks.
The Website is intended to provide general information only and, as such, should not be considered as a substitute for advice covering any specific situation. Users should seek appropriate advice before taking or refraining from taking any action in reliance on any information contained in the Website. So far as permissible by law, sTandTall does not accept any liability to any person relating to the use of any such information.
Whilst sTandTall has taken every precaution in compiling the Website neither it nor any contributors to the Website can be held responsible for any action (or the lack thereof) taken by any person or organisation wherever they shall be based, as a result, direct or otherwise, of information contained in or accessed through the Website.
3. Target audience
The Website is intended only for use by UK residents and only in relation to their activities within the UK. It may be dangerous to apply any of the information on the Website to activities outside the UK.
sTandTall does not represent or warrant that the information accessible via the Website is accurate, complete or correct. sTandTall has no liability whatsoever in respect of any use which you make of such information.
The information provided on this Website has not been written to meet individual requirements and it is your sole responsibility to satisfy yourself prior to using the information in any way for your purposes. Before making any decisions based on the information contained on the Website, you are strongly advised to refer to alternative, independent sources of information to substantiate the basis for your decision.
This version was last updated on 21 May 2019